Either call Walmay on 02 9432 2899 or email

service@cryospray.com.au before returning it for service. Most problems can be resolved over the phone. Please refer to the FAQs first, as they may assist in rectifying the problem. 

Include a description of the fault, along with your company name, address and contact details.

If the repair is a warranty claim and is accepted, Walmay will, at their cost, repair or replace a faulty part or rectify faulty workmanship.